Terms of Service

Last updated: 2026-04-24. Effective date: 2026-04-24. By using hero-proto, you agree to these terms.

1. Plain English summary

2. Eligibility

You must be at least 13 years old to register an account. Some jurisdictions set the minimum higher; you're responsible for knowing your local rules. If you register an account on behalf of a minor in your care, you accept responsibility for their use.

3. Your account

• One account per person. Multi-accounting to abuse welcome bonuses or arena matchmaking will result in bans.
• You're responsible for your password. Use 2FA. Don't share credentials.
• If your account is compromised, contact support immediately.
• You can delete your account at any time. Deletion is irreversible — see the privacy policy for what gets purged.

4. Acceptable use

You may not:

• Use bots, scripts, modified clients, or automation tools to play the game
• Exploit bugs to gain currency, items, or rating you didn't legitimately earn
• Sell, trade, or transfer your account or in-game items for real-world value (RMT)
• Harass, threaten, or harm other players via guild chat or any other channel
• Reverse-engineer, decompile, or attempt to extract source from compiled clients
• Abuse the rate-limit, attempt DoS, or otherwise interfere with our infrastructure
• Use the game in any way that violates applicable law

Violations may result in temporary suspension or permanent ban. Repeated or severe violations forfeit any unspent currency or unused purchase value.

5. Virtual currencies + items

• Gems, shards, access cards, event currencies, and other in-game items have no real-world monetary value and are not redeemable for cash outside the game's intended uses.
• Items are licensed to you for use in the game; ownership of the underlying content stays with us.
• If your account is closed (by you or by us), unspent currency and items are forfeit, except where required otherwise by consumer protection law.

6. Purchases + refunds

• All sales are final once the items are consumed (e.g. summon credits used, gems spent on energy refills).
• Unconsumed purchases made within the past 14 days can be refunded by emailing support with the transaction ID. We'll claw back the granted items and reverse the charge.
• Refunds for in-app purchases on iOS / Android may also be processed through Apple / Google directly per their own policies.
• Chargebacks initiated without first contacting support may result in account suspension while the dispute is investigated.
• We reserve the right to refuse refunds in cases of suspected fraud or repeated dispute abuse.

7. Service availability + changes

• This is an alpha. Things break. We try our best.
• We may modify, suspend, or discontinue features at any time. We'll surface significant changes in the in-app announcement system.
• If we materially nerf a paid item (e.g. a hero you bought becomes significantly weaker), we'll give advance notice and a refund window.
• If we shut down the service entirely, we'll provide at least 30 days' notice and where reasonable, refund recent purchases.

8. Content ownership

The game (code, art, audio, text, hero designs, world lore, balance numbers) is the intellectual property of the developer. You're granted a personal, non-exclusive, non-transferable license to access and play it. You don't acquire ownership of any game content by playing or by purchasing virtual items.

Source code (where open) is published under the license stated in the GitHub repository.

9. User-generated content

Currently the only UGC is guild chat messages and bug reports. By submitting either, you grant us a license to display them in-game and to retain them for moderation + audit purposes. Don't post anything you wouldn't want a stranger reading.

10. Disclaimers + limitation of liability

The game is provided "as is" without warranty. To the maximum extent permitted by law, we disclaim all warranties (merchantability, fitness for a particular purpose, non-infringement, etc.). Our aggregate liability for any claim arising from your use of the game is limited to the amount you've paid us in the previous 12 months, or USD $50, whichever is lower.

This doesn't limit our liability for fraud, gross negligence, or anything else that can't be excluded by law in your jurisdiction.

11. Termination

We can suspend or terminate your account if you violate these terms. You can terminate by deleting your account. On termination: your access ends, your data is deleted per the privacy policy, unspent currency is forfeit (subject to refund-window rules above).

12. Governing law

These terms are governed by the laws of [JURISDICTION TBD — Canada or wherever the dev incorporates production]. Disputes will be resolved in the courts of that jurisdiction. If you're a consumer in the EU or UK, this clause does not deprive you of mandatory protections under your local law.

13. Changes to these terms

If we change these terms, we'll update the "last updated" date and surface significant changes in the in-app announcement system + an email to your registered address. Continued use after a change constitutes acceptance.

14. Contact

Questions about these terms: legal@hero-proto.local
General support: support page.